Click Start > Programs > Keyspan USB Serial Adapter > Keyspan Serial Assistant.ī. If you don't have this access, contact your Help Desk or Administrative Support. To complete the next steps, you must have administrative rights/access to your computer. Change the port assignments on your computer. press Mode until "57600" is shown, then press Set to save. If the "57600" is displayed, go to step 6.Ĭ. If there is a different number displayed, go to step c.
Press Set to display the current Baud Rate. Press Mode four times to display "Baud Rate".ī. Verify that the green LED is illuminated.Ī. Check that the USB cable is connected to the Keyspan device. That the serial cable is connected securely to the DB9 connector using the thumbscrews. Follow the serial cable to the USA-19HS Keyspan High-Speed USB-to-Serial Adapter. The part number is LN3043001 and can be purchase from. If the pins have been damaged a new serial cable will need to be purchased. Verify that the pins inside the cable aren't damaged, then plug it back in. Unplug the serial connector from the back of the SC2000. The USB cable is plugged into the USB port on the computer.ģ. A USB cable is connected to the USA-19HS Keyspan High-Speed USB-to-Serial Adapter. the D-shaped DB9 connector should be connected into the USA-19HS Keyspan High-Speed USB-to-Serial Adapter. If this part is plugged into the back of your computer, unplug it. The DIN connector, or "tail", on the short lead should be hanging loose as this is for Macintosh only. The round serial connector at the end of the long lead should be securely connected to the back of the StampCreator. At the rear of the SC2000, verify that the serial cable is plugged into the appropriate jack. Turn off the SC2000 for 5-to-10 seconds, then turn it back on to reset the electronics.Ģ. The normal cause for this error is that the SC2000 is either not connected properly or not turned on.ġ. Communication error indicates that the Stamp Editor program can't communicate with the SC2000.
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